SAP certification practice tests

SAP Certification Practice Tests C_C4H51_2405 - Boost Your Career with Test Your Knowledge


Welcome to Test Your Knowledge - C_C4H51_2405

SAP Certified Associate - Implementation Consultant - SAP Service Cloud

Description

Are you getting ready for the C_C4H51_2405 exam? Our comprehensive practice test is designed to give you the edge you need to succeed.

What's Included

  • Well-Crafted Questions: Each question is carefully designed to cover key topics and reflect real exam conditions. This test covers all the necessary course material unit-wise and follows each lesson without leaving any content.
  • Detailed Answers and Thorough Explanations: Understand not just the right answers, but also the reasoning behind them to solidify your knowledge. Our practice tests come with in-depth explanations for every question, helping you truly learn and apply SAP concepts.

Topic Areas

Below is a list of topics covered within this certification, along with the relevant SAP courses.

Topic Description Courses
Communication Channel and Knowledge Base
11% - 20%
Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud. C4H510 (SAP CLOUD FOR CUSTOMER 2311)
Service Objects
11% - 20%
Explain Registered Products & their usage in Service Tickets. Explain Installed Base & its usage in Service Tickets. Explain Warranty Management & its usage in Service Tickets. C4H510 (SAP CLOUD FOR CUSTOMER 2311)
User Management
11% - 20%
Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Identify how to use personalization and extensibility, including mashups and custom business objects. C4H440 (SAP CLOUD FOR CUSTOMER 2311)
Customer Support Services
11% - 20%
Explain Registered Products & their usage in Service Tickets. Explain Installed Base & its usage in Service Tickets. Explain Warranty Management & its usage in Service Tickets. Explain Contracts & Case Management in Service Tickets. C4H510 (SAP CLOUD FOR CUSTOMER 2311)
Service Business Process
11% - 20%
Identify the different Service Processes and their capabilities. Explain Time Recording and Fulfillment in Service Tickets. Setup Service Levels, Categories and define Work Distribution rules for Service Process. Set up a notification process and configure conditions and actions for workflows. C4H510 (SAP CLOUD FOR CUSTOMER 2311)
Reporting
<= 10%
Leverage   MS Excel with SAP Cloud for Customer reports, and identify different   components of custom reports and interactive dashboards. C4H440 (SAP CLOUD FOR CUSTOMER 2311)
Basic Setup Settings
<= 10%
Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations. Identify fine-tuning timeline and dependencies in the context of the overall project plan, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer's business requirements. C4H440 (SAP CLOUD FOR CUSTOMER 2311)
Data Management
<= 10%
Use data migration templates, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration. C4H440 (SAP CLOUD FOR CUSTOMER 2311)
Managing Clean Core
<= 10%
Evaluate and apply clean core principles to ERP so that they can maximize business process agility, reduce adaptation efforts, and accelerate innovation. Managing Clean Core

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