C_C4H56I_34 SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2
Description
Are you getting ready for the C_C4H56I_34 exam? Our comprehensive practice test is designed to give you the edge you need to succeed.
What's Included
- Well-Crafted Questions: Each question is carefully designed to cover key topics and reflect real exam conditions. This test covers all the necessary course material unit-wise and follows each lesson without leaving any content.
- Detailed Answers and Thorough Explanations: Understand not just the right answers, but also the reasoning behind them to solidify your knowledge. Our practice tests come with in-depth explanations for every question, helping you truly learn and apply SAP concepts.
Topic Areas
Please see below the list of topics that may be covered within this certification and the courses that cover them.
| Topic | Description | Courses |
| Master Data 11% - 20% |
Set up master data regarding Account, Contact, Product, Organization and employees | C4H56I (learning.sap.com) |
| Cases 11% - 20% |
Configuration Document Types, Party Role, Status Schema and Business Flows | C4H56I (learning.sap.com) |
| Communication Channels 11% - 20% |
Configuration the Agent Desktop for CTI and Interaction Center Processes. Configuration of the communication channel E-Mail to manage E-Mail Inbound scenarios including configuration Response Templates for Outbound scenarios | C4H56I (learning.sap.com) |
| Personalization and Extensibility 11% - 20% |
Manage the Personalization, Extension fields, Validations and Determinations | C4H56I (learning.sap.com) |
| Service Elements 11% - 20% |
Configuration SLA, Categories and Case Routing | C4H56I (learning.sap.com) |
| Basic Setup <= 10% |
Enable the system through Activation of Services to be able to make the system SSC V2.0 ready for implementation | C4H56I (learning.sap.com) |
| User Management <= 10% |
Manage the creation of User and business roles including authorization | C4H56I (learning.sap.com) |
| Service Objects <= 10% |
Set up the service objects Registered Products, Installed Base and Warranty | C4H56I (learning.sap.com) |